The 2020 Advantage
Deliver 20% Increase in RM Productivity and 20% Reduction in Business Operating Costs
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Wealth Industry Evolution
The changing dynamics in the wealth industry have created a much larger pool of wealth customers to serve; who are demanding and are looking for a differentiated and personalized service at their convenience.
The emergence of this new yet very discerning segment of wealth customers has led to the AUMs becoming smaller, placing a larger demand on the wealth managers’ time. At the same time greater competitiveness in the industry has led to a greater churn in wealth managers. With customers ready to migrate to wealth managers who provide intuitive and quick advisory, there exists a big opportunity for the fleeted RMs who are able to effectively and efficiently serve the customers.
A right set of tools to empower the RMs to take effective decisions efficiently can create significant competitive advantage for them. Wealth Qube’s Offices are equipped to solve for these challenges helping the RMs in performing to their fullest potential.
The 6 offices of Wealth Qube
Relationship Manager Office
Operations
Office
Customer Personal Office
Risk and Compliance Office
Fund Manager Office
Trust Office
Relationship Managers Office
Wealth Management is a high-touch business and Relationship Managers (RMs) perform a diverse range of activities in this. Wealth customers expect superior on-demand advisory and empowering RMs to improve the frontline experience is the need of the hour.
To cater to the increasing need for effective conversations and service continuity for the wealth customers, Wealth Qube equips businesses with an easily configurable platform – the RM Office. With its ability to assign targets to RMs, monitor their performance, manage the RMs’ transition and induction of new RMs, the RM Office ensures that the relationship managers are truly aware and empowered.
To ensure that the RMs are primed to provide accurate advisory, the solution has an in-built Financial Wellness Spectrum Card – a unique tool which offers access to all client information and easy navigability of client data at a single source.
Further empowering RMs with intuitive and proactive client interactions is the Unified Communication Channel (UCC) – a feature which aggregates customer and market notifications from multiple sources, for RM to take appropriate actions. UCC along with the Financial Wellness Spectrum Card incites RMs to proffer an on-demand advisory for the customers backed by real-time updates and in-depth analytics, enabling them to make sound Investment decisions.
New Business Generation through an increase in end-client base, driving increased mind share and wallet share
Outcome driven Customer Engagement by enabling effective conversations between RM and clients with a Unified Communication Channel
Planning and Advisory through goal-based planning with the help of Financial wellness spectrum card
Operations Office
Managing operational risks with a systematic oversight model for supporting risk-prone back-office functions is the key market need in the wealth industry. Operations Office delivers features to support Straight Through Processing (STP) and enterprise-wide processing of back-office functions in the wealth value chain. It allows clients to reduce cost, increase efficiency and maintain control over the entire life-cycle of managing and administering Wealth, powered by full digitisation and STP capabilities.
Operations Office is equipped with 6 desks and 36 tools. The desks are the functions that help in quick processing of back-office operations in wealth value chain.
Verify customer identity and profile them to determine the appropriate risk profile and asset allocation
Financial product information, entity information, and pricing information maintenance is done
Automated trade management workflows with minimal errors due to manual interventions
Connectivity Maintenance provides ease of integration with other applications, as banks could integrate either WealthQube or its components onto their existing landscape
Flexible setup of fees and charges are possible under revenue management
Real-time and daily Mark-to-Market (MTM) revaluation for margin lending and leverage system to monitor the margin of credit products
Customer Personal Office
The Customer Personal Office further strengthens the RM Office value proposition by offering a single point of access for clients to obtain a complete picture of their wealth, and track their account performance to financial goals. It delivers an improved method of communicating with the relationship managers through interactive charts to summarised financials. This holistic financial picture enables RMs and clients to engage in higher level discussions that can lead to well-informed investment decisions and better outcomes.
CBX-W is equipped with 4 desks and 24 tools.
The desks provide the capabilities that aid the customer-RM interface for effective control on the advisory and portfolio.
DIY capability for customer engagement and to track clients’ financial and non-financial needs through integration with Social Media and personalised insights
Financial planning and advisory help the clients with the task of planning goals, assessing their risks and building a portfolio to start investing
Execution of 40-plus Asset classes for both omnibus and non-omnibus modes
Real-time portfolio monitoring and performance tracking to take quick decisions at the right time
Risk and Compliance Office
The Wealth Management industry has grown at a higher rate post the Global Financial Crisis. Yet, the industry also continues to face several key regulatory reforms. There are often quick upgrades to the changing compliance & regulatory framework. Thus, the rising regulatory pressures and a rise in digital-leveraging competitors have created a market demand for systematically meeting the regulatory needs while also maintaining a lower operating cost. The Risk and Compliance Office, with its improved data management, data extraction and analytical capabilities reduces operating cost and makes it much easier for RMs and the back-end teams to be compliant and error-free with greater efficiency.
Risk and Compliance Office is equipped with 4 desks and 10 tools.
The desks help deliver the functionalities for the risk and compliance teams ensuring control over deviations.
Administers customer compliance norms to be met by the relationship managers
Integrated and real-time tracking of organisational compliance breaches
Configurable market regulatory compliance validators
Compliance monitoring and reporting is readily available for all compliance functions
Fund Manager Office
In the wealth industry, the funds are indirectly subject to risks depending on the underlying securities. It is crucial to empower the fund manager with the right set of tools to generate returns and maintain the effectiveness and performance of funds.
Fund Manager Office provides end-to-end management and monitoring capabilities that enable fund managers to oversee a portfolio of mutual funds and make effective decisions. It employs impactful data insights for improved decision making and to generate a better alpha for actively managing client’s fund portfolios.
Fund Manager Office is equipped with 2 desks and 5 tools. The desks provide the functionalities to aid fund managers to keep track of pricing and portfolio performance.
Fund Manufacturing provides maintenance of various prices from multiple exchanges without manual intervention
Fund performance monitoring and analysis of portfolio
Trust Office
To keep pace with the rapidly evolving regulatory and operational needs, firms continue to bolt on new systems and applications to transform their existing legacy infrastructures. While maintaining disparate systems with disconnected technology can cause reputational risks in functions such as trust operations small operational inefficiencies can also add up to greater risk, obstruct growth, and ultimately, impact client satisfaction.
Wealth Qube’s Trust Office enables trust companies to gain the advantages of an enterprise-based comprehensive solution to deliver business and operational efficiency in managing trusts. It provides cost-efficient management and risk-free administration of Trust Accounts and Products.
Trust office with the help of its 5 desks and 21 tools. The desks provide the capabilities that aid to efficiently manage the trust business.
Provides trust product and services to achieve business excellence by removing operational inefficiencies
Business requirements like IMA, Pre Need, Employee Benefit Trusts, etc are catered by agency services
Other fiduciary services like escrow, Safekeeping, Life Insurance Trust, Court Trust, etc are catered to
Investor Services helps institutional investors and broker-dealers optimise efficiency, mitigate risk and reduce costs
Fund Administration manages the end-to-end functions of funds
Analyst Recognition
Intellect Design featured @ Gartner: Banker’s Guide to Client-Facing Wealth Management Capabilities in Core Banking Platforms
Darrin Courtney, Don Free, Vittorio D'Orazio
Banker’s Guide to Client-Facing Wealth Management Capabilities in Core Banking Platforms
Intellect Wealth Qube has been profiled amongst major vendors in Celent's European Wealth Management Technology Vendors report - Evaluating Front-to-Back Office Platform Vendors.
Ashley Longabaugh
European Wealth Management Technology Vendors Report
Innovating solutions to make wealth management easier and accessible!
- Learn how our products can help your business grow with 6 Offices, 23 Desks and 136 Tools that span the complexity of wealth management.
- See how the product works from experience to results.
- Pose your problems during our interactive workshops to find the best solution for you.
Help us connect with you by sharing a few details
Welcome
Thank you for your interest in Wealth Qube
Understand how design thinking redefines Digital Wealth Management
Innovating solutions to make wealth management easier and accessible!
- Learn how our products can help your business grow with 6 Offices, 23 Desks and 136 Tools that span the complexity of wealth management.
- See how the product works from experience to results.
- Pose your problems during our interactive workshops to find the best solution for you.
Help us connect with you by sharing a few details
Enjoy access to a world of innovative Wealth Management.
Thank you for your interest! We look forward to your participation in our workshops.
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