Wealth Qube’s enhanced version enables Relationship Managers to provide their customers with the best, with customer churn prediction, social media integration and contextual market updates.
Wealth Qube’s enhanced version enables Relationship Managers to provide their customers with the best, with customer churn prediction, social media integration and contextual market updates.
The composable architecture of Wealth Qube® has enabled Intellect Wealth to add new tools to empower Relationship Managers (RMs) to provide their customers with superior care. The enhanced solution now has customer churn prediction, social media integration and contextual market updates.
Proactive Customer Retention
Intellect has enabled Explainable Artificial Intelligence to understand and interpret a customer’s churn. It helps identify customers at the risk of churning, thereby allowing RMs to customise customer services to maximise their customer retention.
Preeminent Customer Engagement
Social media channels are valuable tools for RMs to connect with their clients. Wealth Qube® allows for integration with social media platforms like Whatsapp, Instagram etc. This provides an opportunity for banks to stay relevant and keep customers updated.
Personalised Customer Insight Builder
Contextual Market News/Feed based on portfolio holdings enables the customer to get the latest news that is relevant to their investments.