The “UnMukt: Science & Art of Design Thinking” series introduces the concept of design thinking and its application in various fields, including business, education, healthcare, and urban planning. In this first episode in season one of the series, Arun Jain, Chairman and Managing Director of Intellect, discusses the importance of empathy in the design thinking process and how it can help businesses better understand their customers’ needs and preferences. Additionally, he touches on the role of prototyping in the design thinking process and how it can help businesses quickly test and iterate on their ideas.